311 Service Requests - Miami-Dade County - 2017 F Miami-Dade County

About This Dataset

This dataset tracks all service requests submitted to Miami-Dade County through the 311 system—whether called in, submitted online, or reported through the mobile app—covering everything from potholes to animal complaints to solid waste issues. It shows what problems residents report, which departments respond, and how quickly issues get resolved, making it a window into what's actually broken or needs attention in your neighborhood. Understanding this data helps residents see patterns in service gaps and hold the county accountable for response times.

Why This Matters

• A resident noticing frequent flooding on their street can search historical 311 requests to see if others reported the same problem and whether Public Works actually addressed it
• A neighborhood association preparing a community meeting can analyze which types of complaints (illegal dumping, stray animals, sidewalk damage) are most common in their district to prioritize advocacy efforts
• A real estate investor evaluating a potential rental property can check 311 request density and response patterns in the area to assess the neighborhood's maintenance level and county responsiveness

Key Metadata

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Related Datasets

Quality Breakdown